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Our Office

  • Address: 199 Bay St. Suite 2600, Toronto, ON
  • Mailing Address: 199 Bay St. Suite 2600 PO BOX 108 STN. COMMERCE COURT, Toronto, ON, M5L 1E2

  • Support: 1-877-310-1088
  • Account Opening: 1-877-310-1088 x 1
  • Trade Desk: 416-847-7221
  • Fax: 416-288-8611
  • [email protected]

Support Hours

  • Monday - Friday - 8am to 7pm
  • Saturday - Closed
  • Sunday - Closed

Get in Touch

**For existing client account related inquiries, please login and submit your request through our Support Ticket Centre.

Holiday Schedule

2020 Holiday Closure Virtual Brokers Office Canadian Markets US Markets
Wednesday, January 1 – New Years Day Closed Closed Closed
Monday, January 20 - Martin Luther King, Jr. Day Open Open Closed
Monday, February 17 - Family Day/President's Day Closed Closed Closed
Friday, April 10 - Good Friday Closed Closed Closed
Monday, May 18 - Victoria Day Open Closed Open
Monday, May 25 - Memorial Day Open Open Closed
Wednesday, July 1 - Canada Day Open Closed Open
Friday, July 3 - Independence Day* Open Open Closed
Monday, August 3 - Civic Holiday Open Closed Open
Monday, September7 - Labor Day Closed Closed Closed
Monday, October 12 - Canada Thanksgiving Day Open Closed Open
Thursday, November 26 - US Thanksgiving Day** Open Open Closed
Friday, December 25 - Christmas Day*** Closed Closed Closed
Monday, December 28 - Boxing Day Open Closed Open

* Each market will close early at 1:00 p.m. (1:15 p.m. for eligible options) on Friday, November 27, 2020, (the day after Thanksgiving). Crossing Session orders will be accepted beginning at 1:00 p.m. for continuous executions until 1:30 p.m. on these dates, and NYSE American Equities, NYSE Arca Equities, NYSE Chicago, and NYSE National late trading sessions will close at 5:00 pm. All times are Eastern Time.

** Each market will close early at 1:00 p.m. (1:15 p.m. for eligible options) on Thursday, December 24, 2020. Crossing Session orders will be accepted beginning at 1:00 p.m. for continuous executions until 1:30 p.m. on this date, and NYSE American Equities, NYSE Arca Equities, NYSE Chicago, and NYSE National late trading sessions will close at 5:00 pm. All times are Eastern Time.

View all NYSE markets observe U.S. holidays for 2020, 2021, and 2022